What are your favorite cabochons to use?
I really love the pastel clay rainbows that I buy, the pastel marshmallow twists and the ice cream snowballs/scoops. I love everything! I am actually addicted to buying cabochons! haha!
You Collect BJD's? What dolls do you currently have?
I am the proud owner of a DollFairyLand Minifee Shushu (Lexii) and just recently adopted a recast Leekeworld Mini Chloe (Kenzie or "Little K"). I am very private with my dolls, however, and am not actively a part of the BJD Community.
Ashley Vala (Vuh-lay)
Residence: Evansville, IN
What Inspired You To Start 'Bity Kity'?
I originally started my etsy shop in 2010 as "Ity Bity Kity", and was creating Polymer Clay jewelry I was very involved in the YouTube community for a short while, hosting giveaways and contests as a means to interact and use my free time. I have always admired the decoden community, and a large majority of my inspiration getting into the hobby was from popular decoden artists JoliePetite. It wasn't until 2012 that I decided to invest in it and as time went by I migrated from "Ity Bity Kity" to "Bity Kity" and am now being formerly known as Bity Kity Decoden.
I have also expanded my shop products to offer more than just cases!
Other Hobbies and Interests:
Video Games, Art, Music, Craft making, Graphic design, web design, cosplay, food, Ball Jointed Dolls/BJD.
Aside from Decoden, what else do you do?
I make music every once in awhile. I am also a very avid gamer and I sometimes create wallpapers in my free time. I play a lot of League of Legends but most of my free time is used investing in new shop items/ideas/etc.
What makes your shop different from others?
The biggest thing that I think makes me stand out is my approach towards my customers/fanbase/followers. I run my shop as professionaly and as honestly as I can. I have over 10 years of customer service experience, and close to 5 in management. I know what is important to customers and I listen first and foremost, and come with solutions next.
I have been credited for being one of the most easy to talk to people and have had many returning customers simply because I make them feel like more than just a customer. I make the experience exciting and fun, letting my customers have it their way while still being honest about any potential issues their requests may have.
I have a lot of pride in the way I manage myself and my business practices. If I make a mistake, I own up to it no questions asked. If a customer has a concern, I assure them their feelings come first and I will never retaliate harshly or angrily.
Aside from that, I am told my 'technique' is very original and old school, and I would have to agree. While the art of Decoden has evolved over the years, I try to keep to my roots. But I am always up for any customer request!
What is most important to you, as someone who is in the hand-made industry?
Customer Service, first and foremost! Also, love and compassion! I've worked retail since I was 16 and it has always been my #1 priority to make each customer feel cherished and appreciated. I definitely have that "Treat others how you would want to be treated" mentality, so you can be assured that by talking to me you can talk to me as openly and as freely without the fear of being judged or harshly talked down to. That's just not my kind of character! Every request or question will be answered with utmost respect and I will always do my best to give you the most awesome shopping experience you could ever have!
I am always expanding my knowledge and my techniques and while I would love to make every magical thing happen, I am also honest about the reality of certain things in the craft. I would never sell an item that I myself would not personally buy, and I would never cheat my customers into buying something that would not stand up to my standards.
With that being said, please understand I am a 1-person army. Everything from my online store, my website, and my IG, and Tumblr are all managed and maintained by me. The purchase of inventory & supplies, and assembly of cases are all done by me. Please have patience, and please be considerate. <3
What's your favorite thing to make?
My new one of a kind hand made Plushie Charms! They're just too cute!!